Email icon Back to Search

🔒 With our Water Meter Upgrade Program, we're committed to protecting our community from scammers and ensuring your safety.

We have received reports of several fraudulent companies operating in the area. The official Water Meter Upgrade Program will not:
  • 🚫 Require you to replace your water softener
  • 🚫 Involve your water filter
  • 🚫Contact you by phone to inform you they are arriving that day to complete an installation without an appointment
  • 🚫 Request any kind of payment or financial commitment
  • 🚫 Include the sale of any products
How can you identify our private contractors?
  • ✅ The installer will arrive at your pre-booked time.
  • ✅ All Neptune staff will have identifiable logos on their clothing and vehicle.
  • ✅ Each installer will have a badge with their name and number from Neptune and the Town.
  • ✅ Each installer and badge number can be confirmed by calling the Town.

Have you been approached by a fraudulent company? Please report it to the Town at 519-941-0440.

Learn more about how were prioritizing safety at orangeville.ca/WaterMeters