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To our valued community,

We wish to update you regarding the cybersecurity incident involving the Town. As you may know, the Town of Orangeville is continuing to investigate a cybersecurity incident affecting our systems. Upon identification of the incident, Town staff took immediate action to safeguard information and mitigate potential risks, and in doing so we were able to limit exposure. We are actively collaborating with cybersecurity experts and local authorities to understand the nature and full scope of the incident.

We are also thoroughly reviewing and validating potentially affected systems and data to determine the impact of the incident. While still ongoing, our review has found that personal identifying information for current and former employees of the Town of Orangeville, and former employees of the Orangeville Police Service from 2005-2023 may have been affected.  It is important to note that the degree of impact varies by individual.  
Based on the data reviewed at this time, there is no evidence of broad-based public impact.  

Notifications to those impacted has started.  Notifications will continue to be sent if more data is discovered. Potentially impacted individuals may receive notifications by email or mail. Credit monitoring will be offered as a precautionary measure depending on the type of information potentially affected. Specific details will be shared in notifications letters.

We want to apologize to those individuals who have potentially been impacted. We acknowledge the seriousness of this incident which we take very seriously. We continue to work with our cybersecurity experts to address any gaps in our systems that may be identified during their investigation and analysis.

We understand this may cause concern, and we are committed to maintaining transparency with our community and partners. Our top priority remains the integrity of Town systems and protecting sensitive and private information. We encourage residents and businesses to remain vigilant against potential misinformation and refer to orangeville.ca/CyberIncident for verified updates.

We appreciate your understanding and support as we address this issue. Our commitment to protecting the privacy and security of our Orangeville community remains steadfast, and we will continue to provide updates when new information becomes available.

If you have questions or concerns, please contact [email protected].

View the Town of Orangeville's temporary contact information and previous official statements here