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As the Town of Orangeville continues to investigate the cyber incident, we are committed to keeping residents up to date on the services that can still be provided, as well as those that are currently unavailable.

The majority of Town services, including day-to-day operations, continue with minimal to no impact. Other services impacted are minor and continue to become available once again as we move forward.

Services available

Please expand the drop-down menus for service details under each division.

Community Services:

Economic Development and Culture 
  • Small business consultations – in-person, virtual and phone: appointments are encouraged
  • Business registration support – in-person and virtual: appointments are encouraged
  • Business program applications
  • Visitor services 
Orangeville Fire 
  • Regular emergency services
  • Fire inspections and enforcement
  • Public education 
Orangeville Public Library 
  • Libraries are open
  • Book and item borrowing
  • Place and pickup holds
  • Inter-library loan and book club requests 
  • On-site library computer use
  • Public catalogue
Recreation & Events 
  • Recreation facilities are open
  • Online registration
  • In-person debit payments for programs only at Alder Recreation Centre

Corporate Services Department:

Clerks and Bylaw 
  • Commissioning requests (in-person only)
  • Bylaw complaints (SeeClickFix or in-person)
  • Snow clearing grant
  • Burial permits (in-person only)
  • Licencing services:
    • Temporary Liquor licence
    • Mobile Food Vendor
    • Restaurant
    • Pet Shop
    • Vehicle for Hire
    • Lottery
  • Firework Permits
  • Sign permits and variances
  • Delegation request process
  • Freedom of Information requests 
Finance 
  • In-person debit, cash or cheque payments for:
    • Property taxes
    • Building permits
    • Commission
    • Parking tickets
    • Account receivables 

Infrastructure Services:

Building 
  • Building permit applications by:
  • Fee payments by cash, cheque or debit
  • Building inspection requests and inquiries by:
Planning 
  • Submissions of applications, compliance letter requests and pre-consultation meeting requests by:
  • Fee payments by cash, cheque, debit
  • Inquiries by:
Public Works 

Public Work inquiries can be made by:
Transportation and Development 
  • Road Occupancy Permit applications by in-person or online
  • Fee payments by debit, cash, cheque
  • Transit continues to run – for transit inquiries email [email protected] or visit Town Hall
  • Tree inquiries can be emailed to [email protected] or visit in person at Town Hall

Services currently unavailable:

Please expand the drop-down menus for service details under each division.

Community Services

Economic Development and Culture 
  • Document printing
Orangeville Fire
  • Burn permits
  • Sensitive receptors
  • File search requests 
Orangeville Public Library 
  • Self-serve checkouts
  • Debit payments
  • Printing, scanning, faxing 
  • Wi-Fi
Recreation & Events 
  • Tony Rose customer service - printing and telephone services unavailable

Corporate Services:

Clerks and Bylaw
  • Commissioning services online
  • Burial permits online
  • Lottery donation proceeds
Finance
  • Copies of tax bills
  • Account information - vendor accounts, customer accounts, tax accounts
  • Billing and retrieving water shut off information
  • Parking fine balances